Terrasse Hotel Playa del Carmen ★★★★

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Terrasse Hotel Playa del Carmen | Playa del Carmen | Mexico

Av 10 entre calle 56 y 58. Colonia Colosio, 77710 Playa del Carmen, Mexico

➤ Terrasse Hotel Playa del Carmen | Quintana Roo

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Located within 1.2 km of Playa del Carmen Beach and 2.7 km of Playacar Beach, Terrasse Hotel Playa del Carmen offers rooms in Playa del Carmen. With an outdoor swimming pool, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel provides city views, a terrace and a 24-hour front desk.

At the hotel, rooms are equipped with a wardrobe. All rooms come with a desk and a flat-screen TV, and certain rooms at Terrasse Hotel Playa del Carmen have a balcony. At the accommodation every room is equipped with bed linen and towels.

At Terrasse Hotel Playa del Carmen you will find a restaurant serving Italian, Mexican and Pizza cuisine. A vegetarian option can also be requested.

ADO International Bus Station is 2.6 km from the hotel, while Playa del Carmen Maritime Terminal is 3.3 km away. The nearest airport is Cozumel International, 37 km from Terrasse Hotel Playa del Carmen, and the property offers a paid airport shuttle service.

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Room choices in Terrasse Hotel Playa del Carmen

Terrasse Hotel Playa del Carmen Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet
View City view
Outdoors Outdoor furniture, Sun terrace, Terrace
Room Amenities Socket near the bed
Activities Bicycle rental Additional charge
Living Area Desk
Media & Technology Streaming service (like Netflix), Flat-screen TV, TV
Food & Drink Minibar, Restaurant
Parking Free public parking is possible at a location nearby (reservation is not needed)., Street parking
Reception services Invoice provided, Private check-in/check-out, Concierge service, Luggage storage, Tour desk, 24-hour front desk
Cleaning services Daily housekeeping, Trouser press
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Designated smoking area, Air conditioning, Car hire, Lift, Family rooms, Ironing facilities, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service
Accessibility Upper floors accessible by elevator
Outdoor swimming poolFree! Opening times, Open all year, All ages welcome, Pool is on rooftop, Pool with view, Shallow end, Pool/beach towels, Sun loungers or beach chairs
Wellness Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Sun loungers or beach chairs, Massage Additional charge
Languages spoken English, Spanish

Terrasse Hotel Playa del Carmen Terms and Conditions

Check-in From 15:00 to 00:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Accepted payment methods Cash Terrasse Hotel Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Terrasse Hotel Playa del Carmen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

How do I get the best price guarantee for Terrasse Hotel Playa del Carmen?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Terrasse Hotel Playa del Carmen. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Terrasse Hotel Playa del Carmen?

WiFi is available in all areas and is free of charge.

Is there free parking available at Terrasse Hotel Playa del Carmen?

Free public parking is possible at a location nearby (reservation is not needed)., Street parking

What are the outdoor activities at Terrasse Hotel Playa del Carmen

Outdoor furniture, Sun terrace, Terrace

What languages are spoken at Terrasse Hotel Playa del Carmen?

English, Spanish

What are the general services offered at Terrasse Hotel Playa del Carmen?

Shuttle service Additional charge, Designated smoking area, Air conditioning, Car hire, Lift, Family rooms, Ironing facilities, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service

Are pets allowed at Terrasse Hotel Playa del Carmen?

Pets are not allowed.

What is the check-in time at Terrasse Hotel Playa del Carmen?

From 15:00 to 00:00

What is the check-out time at Terrasse Hotel Playa del Carmen?

Until 12:00

100% real reviews of Terrasse Hotel Playa del Carmen

If you have any questions regarding the facilities or services provided at Terrasse Hotel Playa del Carmen, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Terrasse Hotel Playa del Carmen
Wonderful
The location was one block off of the pedestrian Avenida 5, which made walking into the center very easy. However, it is far enough from the busiest zone that it was quiet and peaceful at night. There were multiple breakfast eateries within a few blocks in addition to restaurant at hotel. Water was available in the lobby to keep our own water bottles filled. We enjoyed the rooftop pool area also. This hotel is a good value.
We were happy with everything.
7,0
Purpose of trip: Leisure trip
What was the highlight of Terrasse Hotel Playa del Carmen
We had a wonderful holiday weekend here.
This is a very nice boutique hotel that sits in the midst of a transitional neighborhood. The hotel is close to nice restaurants, clubs, open air markets, and stores.
8,0
Purpose of trip: Leisure trip
What was the highlight of Terrasse Hotel Playa del Carmen
Very Good
Facilities and common areas were good. Nice beds to lounge next to the pool.
Unfortunately our experience of our stay was dampened by the last morning. The morning staff were completely incompetent and nonresponsive. Both my partner and I individually asked for a taxi at 12:30 to make our 1 pm ferry both in person and we weren't able to get one until 12:45 and almost missed our ferry. The morning before, I also had a bad experience with whoever was working at reception. I texted ahead of time to borrow a bike as it was time sensitive and she stopped responding halfway through the interaction - when I came down, she was unable to find the necessary forms for the bike. Management really needs to retrain their morning staff. This was a really unfortunate last experience of the hotel because we had a wonderful experience with one of the ladies working the night shift - I think her name started with an 'M'. She was super responsive and helpful with what we needed. Other than that, the common facilities were really nice - the pool area, etc. , the rooms were just okay.
9,0
Purpose of trip: Leisure trip
What was the highlight of Terrasse Hotel Playa del Carmen
Wonderful
Great quiet spot and wonderful staff. Super clean rooms and a lovely rooftop! Recommend
Not much I didn't like tbh

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